At Otaku Guy, we aim to deliver your products as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

Delivery Timeline

  • Estimated delivery time: 5–7 business days after dispatch.

Delivery may be slightly delayed due to courier issues, weather, or public holidays.

Shipping Charges

  • FREE Shipping on all orders — prepaid or COD.

Delivery Attempts

Our courier partner will attempt delivery 2–3 times. If the order is not received or rejected, it will be marked as RTO (Return to Origin).

Order Tracking

Once your order is shipped, a tracking ID will be shared via SMS/WhatsApp/email so you can monitor your shipment.

Delay or Lost Parcel

In case of delay or parcel lost in transit, please contact us so we can coordinate with the courier partner.

Contact Information

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